Open IntelXTU_Install_Helper.exe by double-click. Seems scary . It was origianlly my private 30-minute project. You should be able to find it in one of those folders. It adjusts CPU power state. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. "Attempted to install on an unsupported platform". Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. Thanks. Thank you for checking and responding. If you need any additional information, submit a new question, as this thread will no longer be monitored. Rogrio, Thank you very much for your response. Its been a long while since I read the specs and what it supports. The "advanced tuning" tab, when selected, merely shows a blank page. The current, non default parameters are: XHCI handoff is disabled. Intel technologies may require enabled hardware, software or service activation. I would love to see a solution to this! First things first - am not a youtuber, posted this video just to help others. I am also on the latest version of Intel XTU (7.7.0.12). See Intels Global Human Rights Principles. No changes to bios settings.Please advise. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. Thanks for your help. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. If youre feeling daring, you could try ThrottleStop, but read the warnings. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. 7.7 was the last one that worked. Please click the verification link in your email. The BIOS settings I used from my previous system, where XTU worked, are still in effect. Thanks! You are pretty clever on figuring this out. The boot drive was wiped, and I installed from a fresh install file. 09-27-2022 08:03 AM. Learn how your comment data is processed. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? Thank you for your answer. Because only K series overclocking CPU is supported. Download Intel XTU Installer from official intel download center. Please click the verification link in your email. [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. Difficult to know what the problem is. Please be aware that your processor is not supported by Intel XTU. We have not heard back from you so we will proceed to close this thread now. Integrated graphics share memory is set to 64M. IGD Multi-monitor is disabled. I dont know why you are getting that conflict with an already running app. Thanks for the tips. I have been in the process of installing all my software, and files manually.3. One time installation. The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. A tag already exists with the provided branch name. Required fields are marked *. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. God bless. This does not make sense. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. I have already ordered that processor. profile. Windows 10 version 21H2. Sorry, you must verify to complete this action. Let us know if you still need assistance. If you need any additional information, please submit a new question as this thread will no longer be monitored. ^^. Thank you very much for this fix. Very good information! Couldnt find the (.msi) file in any of them. You may re-send via your Sign up here I appreciate all the information provided. Processor is a i7-6700k, which is listed as supported. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. Scan this QR code to download the app now. Run Intel XTU Install Helper You can execute with an argument in first place. Is this correct? [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. Lets users to install XTU on unsupported platforms. Your email address will not be published. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. make sure the folder exists and that the path is correct. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. The E6410 may not have been "Approved" to run W10 but it does flawlessly. This is really usefull! Here are some common issues and questions related to Intel XTU [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. C:\ProgramData\Package Cache\ copy that. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The SSU file is attached.5. So, if you put it in, say c:\xtu you would just do the same thing in that folder. Make a shortcut in the folder, then adjust the properties. Solved: Hello. If you sign in, click, Sorry, you must verify to complete this action. I have recently uninstalled xtu and I tried to reinstall it. I have the latest bios. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. Power Limit Throttling on Intel i5-8250u ? Os is win 10 pro. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. I needed to underclock my CPU. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. There are no error messages when the software is running. Do they really stop supporting CPUs over the course of a few months? Archived post. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? That is correct. Thank you for your patience in this matter. Sign in here. Or did you select another reinstallation option (e.g. When it gives you the error, do not click Ok. Make sure it still looks like this. Im assuming you didnt copy/paste the exact path I have in the article? "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. We are checking this thread and we would like to know if you were able to review our previous post. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. So we will close this thread. I just ran it again and then added more information to the post. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? How can I get this working? If you sign in, click, Sorry, you must verify to complete this action. User Guide. The Intel sign-in experience has changed to support enhanced security controls. In one of those folders you will find Intel_XtuInstaller.msi. Processor is a i7-6700k, which is listed as supported. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. Windows 10 version is 21H2, which is listed as supported. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html Unlocked CPU's can utilize programs like Intel XTU. Now it appears that once you click Ok it deletes the folders and files. For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Does it need some kind of permission in the BIOS to allow voltage tweaks? Use command line arguments to cause the installation to succeed. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. I have not heard back from you. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". I have now reviewed your previous post. Please click the verification link in your email. i did everything and in the end, c-users-your user name stayed same it didnt change as you said , You mean this part? This does not make sense. Another installation is in progress. So please bare with my code if you happen to go through it. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! I know i am a bit late, but hope this helps.Try throttlestop. Now go back to explorer. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. This issue also came up with the previous (7.8) release. 3- Are you running the BIOS settings on defaults? Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u.
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