stream /Count 9 Had 2 more estimates done. In case of damage to your solar panels, ADT Solar can also help with removal and reinstallation. Learn about our Methodology of the SR Expert Rating System. ADT is set to acquire Sunpro Solar at the end of 2021. 1. /Type /Annot We know its annoying and disruptive to get a call from a unknown number and answer it. | Troy, Missouri Also I did not do my due diligence and ask my accountant. /P 14 0 R 20 0 obj Is it better to lease or buy solar panels? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. With repeat offenders, they can be blocked by going to your recent call list by accessing your phone app. only to hear a pushy aggressive sales person or spam robo-caller trying to hassle you into buying a solar energy system. SunPro began business in 2008 and became one of the largest solar companies in the country. Sep 11, 2020, 14:39 ET. They dont have an adequate process in place to ensure the financial settlement is complete and accurate. X | CLOSE. << We value your privacy. We have NOT saved any money on our light bill and have had to have them come back several times to fix their mess and now I have a hefty Solar panel payment plus my usual hefty light bill. ADT Solar claims its solar power systems can last up to 50 years. Expect a call from an ADT Security Specialist as soon as possible. Highly recommended! Phil H. Since being purchased by ADT, Ive been receiving multiple robo calls a day from Sunpro. Finding a solar company means doing thorough research. endobj | 04/05/2023. Verizon, ATT&T, T-mobile, and Sprint provide a $2.99 month service for premium caller ID. n ADT Solar offers a Price Protection Guarantee to refund the difference of a lower quote from another company if that company offers equal products and benefits. STAY AWAY FROM ADT SOLAR. Please download the PDF to view it: Download PDF. They told me that the easiest fix was for me to go out there myself and turn on/off the main box. 2) Delays in installing the panels. My husband and I have made repeated calls to customer service and have also sent text messages with our so called "Account Manager" who by the way is probably a computer because she never answers the text messages, and we have received absolutely NOTHING from them. Can I file a lawsuit against SunPro Solar if Ive had a problem with them? SunPro Solar has established itself as one of the top solar installers in the country, and got even more backing when it was acquired by ADT in 2021. >> endobj All rights reserved. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Mobile payment apps are a way to trick distracted customers to submit payment for fake bills.. Think about how hard it will probably be to get them to come do warranty work if my panels fail in a few yearsif I ever even get a chance to use the other half..BOTTOM LINE = STAY AWAY FROM ADT SOLAR. /W 3 She previously worked in the decor and lifestyle spaces for digital publishers like Hunker and Ranker and has multiple years of experience creating design and DIY content. Doing these steps ahead of time will help you save money and a huge headache down the road. SunPro Solar is one of the most successful solar panel installers around and the ADT company acquisition further solidifies the business as a premier installer. I will do a thorough, 10+ page, single spaced review of my experiences, from start to current where I am hoping to have the job finally completed over 8 months, many distortions, prevarications and requirement that I do some of their work (from botched wiring with multiple code violations, to not calling or returning call to reschedule repairs, to my doing it myself, having to schedule an inspection after my repair, fighting to have them register the inspection approval and having to contact and do it through Dominion Power, to distortions about process, to multiple different reports from different people, to inconsistencies not only within the disparate departments walled off from each other, but also the county inspector's office and Dominion power with their own technical employees and contractors revealing some of their deceptive practices, to not following through on next procedures that led to multiple delays, etc. 200, Cornelius NC, 28031, 2101 Westinghouse Blvd Units 107 & 108, Raleigh NC, 27604, 38340 Innovation Ct Bldg G Suite 704-706, Murrieta CA, 92563, AL LIC #34822, AL LIC #26342, AL GC LIC#34822, AR LIC #M-9565, AR LIC #0366250719, AZ LIC #ROC323436, CA LIC #1080382, CO LIC #ME.3000415, CO LIC #EC.0101777, FL LIC #EC13001242, FL LIC #CVC57068, GA GC LIC #GCCO006378, GA LIC #EN218028, GA LIC #GCQA00637. 5 0 obj It can get your system up and running in several weeks. The solar company isnt going to do it for you. They also guaranteed me that I wouldn't have to pay on the loan until I was up and operational which was FALSE. They said the system would take care of 73% of our power needs. The installers spent 7 hours in a van due to unforeseen problems. If a company promises you something and doesnt deliver, thats false advertisingand you can also sue for breach of warranty when a company claims its product will do something and wont fix it. /Parent 19 0 R Below are other components and features of ADT Solars solar system: ADT Solar provides three options for purchasing your solar panel system and battery backup: Homeowners qualify for a federal tax credit equal to 30% of the price of their solar panel system. Took them 15 months from signed contract to activation of my solar system. We have paid 3 payments for panels that not operational. endobj ADT Solar, formerly known as Sunpro Solar, provides solar panel and battery installation services to customers in 21 different states. The company does not have any review for this year. SunPro has actually been sued before for allegedly spamming people with phone calls. How often should solar panels be cleaned? Promised us a lot of savings. It's important to note that reviews can be influenced by a number of factors, including the sales person that someone interacted with and where they were at in the process when they left the review. Installation was completed in less than 2 weeks after signing up. Great product and Installation. Kneupper & Covey accepts consumer protection cases across the country, with licenses to practice in California, Georgia, and Texas. Sunpro Solar, a leading provider of residential solar energy in the U.S., officially becomes ADT Solar, expanding access to safe, smart, and now sustainable homes across the nation. 30. They simply want to push you off and not fix the problem! If your referral chooses solar services with ADT Solar, you receive an additional $1,000. /Filter /FlateDecode Adios sucker! /DA (/Helv 0 Tf 0 g ) Unsubscribe easily. Because of delays on their side I owe over $10,000 to the lender that ADT told me wouldn't come out of my pocket but now appears is going to. >> I agreed to the several thousand dollar price increase then several months later they said the Prearranged financing though ATD's financing partner expired because they didn't get the job done in time. endobj ADT Solar is expanding its footprint but is only available in a little more than half the country. | 03/16/2023. ADT Solar offers three warranties to solar customers: If youre looking to integrate solar panels with your homes electrical system, consider solar panel system installation from ADT Solar. Defendant shall file an answer to the Amended Complaint within fourteen (14) days of this Order. DONATE NOW! Maintain a positive, empathetic and professional attitude toward customers at all times. Only half are working because they were installed wrong and wired incorrectly. >> | Conway, South Carolina The compensation we receive for those placements affects how and where advertisers offers appear on the site. This business is in an industry that may require professional licensing, bonding or registration. 22 0 obj All rights reserved. W 3) Panels that dont actually work. ]Y("e1ybY~(&>dVG\LF1O4Ed19_G0e:CI"I[Hr%XWNv" /Helv 36 0 R stream If I did not I would be up that well known creek right now. Understand how solar companies determine the possible savings. So in order for us to keep the low payment we had to come up with the full $13,230.36 due the 16th of this month. This profile has not been claimed by the company. And with battery backup**, we also help secure your power essential energy supply if theres ever a blackout. I agree to receive the Forbes Advisor newsletter via e-mail. /Parent 5 0 R When asked if they would remove the panels, we were informed they will not do that. And they dont have a final check process to make sure everything is working properly. Mary Jo H. Our last electric bill was $16.61. The products and services we review may not be right for your individual circumstances. ADT Solar sells solar panels and handles permitting, installation, inspections, electrical work and grid connection. If they dont want to do that, youll have to pay the remainder of the lease or remove the solar equipment. Q | 04/13/2023. Our customer care team is here to help. How BBB Processes Complaints and Reviews. In some areas, you can get rebates and tax credits. >> |, How to Stop Solar Spam Calls (Updated 2018). Contact us to activate your ADT system Call (800) 653-5416 or fill out the form below and an ADT Specialist will call you, from time to time, about ADT offers. Once you sign the loan agreement this company no longer cares about you. /F 22 0 R They work by absorbing sunlight and releasing electrons. 7) Panels positioned so they cant charge. /S /JavaScript They will do nothing to work with us and frankly, representatives and managers were quite rude when called to discuss the situation. 14 0 obj Absolutely do not recommend and advise all to warn their vulnerable family members of their predatory sales practices. These panels also have an average lifespan of 25-40 years. Joel Griffin. Spam calls from Sunpro Solar Hey, what's up everyone. . Get A Free Quote Already a customer? Solar genuinely helps homeowners save money on electricity and help the environment. ADT customer service is one of the worse customer services I have ever encountered. Thank you, you have successfully subscribed to our newsletter! This app lets you earn money by referring your friends to ADTs solar or roofing services. Greet customers warmly and ascertain problem or reason for calling. 17 0 obj No subcontractors or flash in the read more. Our lawyers can help if youve had a problem with SunPro. Unsubscribe at any time. << Homeowners have to decide how big of a solar project they want. I am sad, and now I am angry. /Annots [54 0 R] 200, St. Louis MO, 63108, 4350 NW Belgium Blvd Building 2, Riverside MO, 64150, 19109 West Catawba Ave. Ste. You only pay for the electricity not produced by your system, and any excess power will be sent back to the city grid. This leaves the customer without a workmanship warranty and a BIG headache. The company has installed solar on over 25,000 homes, and Sunpro reviews have been largely positive, giving it a great nationwide reputation. /Contents [25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R] /Type /Outlines Google and Nest Doorbell are trademarks of Google LLC. So, my overall Rating for the company is (1 * star) and DO NOT RECCOMMEND THIS COMPANY AT ALL!! 0 g /Resources 33 0 R It has plans to expand to Indiana, Maryland, New Jersey and West Virginia to bring the total number of states to 27. 4. Sunpro Solar was named the second largest residential solar installer in the U.S. by Solar Power World magazine in July 2021. after purchasing Sun Pro Solar. The calls from SunPro came from (727) 223-6405, (727) 228-1754, (352) 353- 0514 and (352) 353-0505, out of Clearwater and Archer, Florida. . << The panels were installed in December and electrician hooked up in January. Net metering works slightly differently depending on location. If youre thinking youre going to save a few hundred bucks every month and you dont, thats a big differenceand you probably wouldnt have gone to the trouble to install the panels on your roof in the first place. >> Though ADT Solar isnt available in all areas, the company offers services in 22 states and has performed over 18,000 solar installations. We will have to add the payoff to the price of the house, even after being informed the house will not sell for enough to cover the mortgage and this loan. ADT Solar also installs Tesla Powerwall energy storage and solar batteries to provide power through the night and help you avoid electrical surge prices. >> /MediaBox [0 0 612 792] /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. A link has directed you to this review. >> unsolicited advertising? [The] project manager sent me a copy of the contract stating I owed $3,000 for canceling. >> >> %PDF-1.6 Get a Quote 1.66/5 Average of 389 Customer Reviews Customer. The representative with whom I spoke assured me that the additional panels I requested would be installed within a few weeks of initial payment. To further the customer support you receive, ADT Solar is owned by one of the most trusted and reputable names in home security, ADT. My wife and I are on a fixed income. ADT will acquire Sunpro for roughly $825 million, including debt, in a combination of $160 million in cash and 77.8 million shares of ADT stock covering the rest. Call or complete the form and an ADT specialist will contact you with a quote. /PageMode /UseNone endobj Do NOT use this company They said our bill would go down to 15 to 25 or $30 a month. The city inspector came 3 times to inspect and every time they came it was someone else from Sunpro/ADT who did not have a clue what was going on with my project. We don't charge to evaluate cases, and you may have a legal claim. We save maybe only $20 a month. >> They sent out several different people, before we paid them, whom were "posing" as electricians to shut us up and all they did was screw the Enphase up even worse. Some people have even reported that they were actually paying a monthly payment for the panels when they werent even on their house yet. Commissions do not affect our editors' opinions or evaluations. endstream >> SunPro Solar is one of the most successful solar panel installers around and the ADT company acquisition further solidifies the business as a premier installer. The system is not with the salesman and his manager told us. Battery backup ability is based on system size and usage. Im going to see if l have legal case for fraud or elderly abuse. << There are many reports of pop-up solar companies that come up out of nowhere, offer subpar panels, do the installation poorly, and go out of business. Battery backup ability is based on system size and usage. | 04/19/2023. Worse financial mistake weve ever made! Not only do you receive the most efficient type of solar panel on the market, but you receive panels produced by one of the most recognizable names in electronics. I wish other vendors would show the same workmanship as ADT Solar. BBB Business Profiles generally cover a three-year reporting period. SunPro earned the number two ranking in 2021 from Solar Power Worlds Magazine in a list of residential solar installers. What happens to solar panels after 25 years? They also guaranteed me that I wouldnt have to pay on the loan until I was up and operational which was FALSE. I will agree with a lot of the other reviewers that said this company employs a bunch of liars! ADT Solar provides 100% in-house repair and maintenance of its systems. Sunpro Solar. Kathy Kuhns endstream To determine the best solar panel installation company ranking, the Forbes Home Improvement editorial team analyzed third-party data on over a dozen major companies, with each companys star rating determined by evaluating a variety of metrics, including: Best Solar Companies By States And Cities. Central Florida's most qualified, best price and highest quality provider of Solar Energy Since 2003. | Douglas, Georgia The only Solar Company in Florida dedicated to the best value and performance to the customer. << My sales Rep promises me that they would install it for me at no extra charge if I would have decided to go with them. BBB reports on known marketplace practices. One customer reported that SunPro tried to charge him cancellation fees without even having a contract between the two of them: About 2wks ago, SunPro rep Chase came and gave me an estimate on going solar. Suite 1011, Atlanta GA, 30354, 4415-4417 NW Urbandale Drive, Urbandale IA, 50322, 4417 NW Urbandale Dr, Urbandale IA, 50322, 1872 Brummel Avenue, Elk Grove Village IL, 60007, 920 South Spring St. Suite 2300, Springfield IL, 62704, 8124 Bunkum Road Building C, Caseyville IL, 62232, 1927 S West Street Suite A, Wichita KS, 67213, 200 NE Missouri Rd, Lee's Summit MO, 64086, 4625 Lindell Blvd Ste. Need to file a complaint? On 9/1 I signed an approval of this project. Then make your decision. Get the Forbes Advisor newsletter for helpful tips, news, product reviews and offers from a name you can trust.Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily.
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